Make an appointment with us today!

FAQ’s

Can you help me with my private insurance claim?

We are more than happy to work with you in filling out your insurance claim paperwork. We specialise in maximising the potential of your return.

Do you do bulk billing?

We bulk bill patients that are eligible for the following payment schemes:

  • Child Dental Benefits Scheme
  • Medicare Teen Dental Voucher (DVS)
  • DVA Gold Card holders
Do you do emergency appointments?

We can accommodate emergency appointments for tooth loss resulting from work or sports injuries or severe toothaches, subject to our schedule on the day. You can contact us on 03-5996-9197 to arrange an emergency appointment.

Frequently Asked Questions

Eve Dental is committed to ensuring that you are well informed and know what to expect with all of the comprehensive dental procedures that we provide. If you are unsure about anything on this page or have further questions, please do not hesitate to call our friendly and knowledgeable staff on 03-5996-9197

How can I book an appointment with Eve Dental?

You can book an appointment with one of our expert dental practitioners either over the phone on 03-5996-9197, or alternatively you can book online by clicking the link at the top of this page.

How do I cancel an appointment?

If something urgent has come up, you can call us on 03-5996-9197 to either cancel or rearrange your appointment with us. We do ask that you call us 24 hours prior, however, as we tailor all of our surgery rooms to our patients specific requirements.

I am looking to straighten my teeth, but don’t want braces, is there an alternative?

Invisalign which is completely invisible and possesses no wires or brackets, is the latest, state-of-the-art alternative to conventional braces. Best of all, invisalign is easily removable, allowing you to eat all of the foods that you like. At your next appointment, ask your dentist about how invisalign can benefit you.

I have a severe phobia of dental clinics, do you offer alternatives to conventional treatments?

Dental phobias are quite common and you shouldn’t feel ashamed! We offer numbing paste and sleeping gas treatments for those that are afraid of needles, and we ensure that you are well informed regarding any procedure that we do perform.

Is it safe for me to visit the dentist if I’m pregnant?

It is entirely safe, and is actually highly advisable, as any toothaches or untreated gum infections or diseases can impact the progress of your baby’s growth. When arranging your next appointment, inform your dentist about your pregnancy and how far along you are.

What is the Child Dental Benefits Scheme and is my child eligible for it?

The Child Dental Benefits Scheme (CBDS) is a benefits program that serves children from the ages of 2 – 17, and can provide cover for dental procedures for up to $1000 over two years. Eligibility is determined by the holding of a valid Medicare card, or participation in other benefit schemes, such as Youth Allowance or the Disability Support Pension.

When should my child first visit the dentist?

You should book an appointment with your dentist as soon as your child’s first tooth emerges, normally around 6 to 14 months. We recommend that you bring your child along to all of your appointments, however, to acclimatise themselves to the dental clinic and to introduce them to the dentist.